Automation & CRM
Process chaos is invisible — but it's quietly eating your profits.
Your sales team forgot to call a lead back — and the customer went to a competitor. Customer data got lost across three messengers and a couple of spreadsheets. A manager spent an hour manually copying numbers into places they should flow into automatically. That's not bad luck. It happens in your business every day — and every day it costs real money.
Automation is about moving from a business that runs on specific people's memory and diligence to a machine that works equally well no matter who showed up to work today.
We implement automation for businesses in Israel and worldwide.
What we build:
- CRM implementation and setup: We design sales pipelines, configure deal cards, segment your database and set up automatic lead distribution among managers.
- Omnichannel integration: We bring your website, social media, phone system and messengers (WhatsApp, Telegram) into one workspace. Your entire customer communication history at a glance.
- Routine automation: We set up trigger-based emails and messages, auto-generated standard documents and invoices, and reminders for calls and follow-ups.
- End-to-end analytics and dashboards: We put your key business metrics (KPIs) on one convenient real-time screen for management.
How we work
- Process review. We show you where automation will pay off fastest.
- Blueprint and tool selection. Pipelines, deal stages, lead distribution. We work with any CRM and build our own.
- Setup and integrations. Website, social media, phone, WhatsApp and Telegram in one inbox; bots and custom tools for the job, from inventory software to CRM integrations.
- Launch and team training.
- Post-launch support — format tailored to the project.
In the end, your team stops being spreadsheet dispatchers and gets back to what you pay them for: great service and sales. You get a single workspace for customer communication, automatic reminders and documents, and your business KPIs on one screen in real time.
Figure out what your manual chaos is costing you. Get in touch — we'll review your current processes and show you where automation will pay off fastest.
Team
- Artem Kharchenko — Co-founder · BizDev, Innovation, Web, Automation & AI
- Ilya Dubrovsky — Business Systems & AI Integration Expert
Frequently asked questions
- Why do I need a CRM if I'm keeping records in spreadsheets?
- Spreadsheets don't remind you about calls, don't send messages, and let salespeople forget clients. A CRM enforces a strict funnel, automates routine, and keeps the entire communication history in one place.
- Do you set up integrations with WhatsApp and telephony?
- Yes. We connect your site, social media, and messengers with the CRM. Your sales team works in a single window, and you see analytics and KPIs in real time.
- Is it hard to train employees to use the new system?
- We focus on interface simplicity. Beyond implementation, we run training and create internal documentation for your managers so the system actually helps rather than becoming a burden.
- Which CRM is best for a small business?
- It depends on the processes. We usually recommend solutions that scale: if tomorrow you have 10× more leads, the CRM must handle it without breaking.
- Is automation expensive?
- A CRM rollout is an investment that pays for itself because you stop losing leads. The implementation cost doesn't compare to losses from a salesperson forgetting to call a client back.