Site Policies

1. General Information about the Website Owner

The owner and operator of the website is Kharchenko Agency.

Legal address: 55 Mordechai Anielewicz St., Acre, Israel.

Contact e-mail for legally significant communications: info (at) kharchenko.agency.

2. Personal Data Processing Policy

2.1. Data Collection

Through the feedback form, the user may voluntarily provide the following data:

• name
• email address
• phone number
• message text

No other data is collected through the website.

2.2. Processing Purposes

The provided data is used only for:

• receiving and processing the user's request
• contacting the user to provide a response to their request

The data is not used for newsletters, direct marketing, or transfer to third parties for marketing purposes.

2.3. Data Storage and Protection

Data is stored in accordance with the applicable requirements of Israeli law and protected by organizational and technical measures. The storage period for personal data is no more than 12 months from the date of the last contact with the user, after which the data is permanently deleted.

2.4. Data Transfer to Third Parties

Data is not transferred to third parties, except in cases where such transfer is provided for by Israeli legislation (for example, at the request of competent authorities).

2.5. User Rights and Implementation Procedure

The user has the right to:

• request access to the data they provided
• demand correction of data if it is inaccurate or incomplete
• demand deletion of provided data if the purpose of its processing has been achieved or processing is no longer required

To exercise these rights, the user shall send a request to the e-mail: info (at) kharchenko.agency. Requests are considered within 30 calendar days from the moment of their receipt.

3. Website Accessibility Policy

3.1. Accessibility Commitments

The website is intended to provide information and services to a wide audience, including people with disabilities. The website owner is subject to the requirements of Israeli law regarding the accessibility of services and internet content for persons with disabilities.

3.2. Website Accessibility Information

This website is created and developed taking into account the requirements of Israeli accessibility legislation and applicable web accessibility standards.

When using the website, certain elements or sections may be difficult for some users to perceive. In such cases, the user has the right to contact the website owner with a request to provide an accessible way to receive information or services.

3.3. Inquiries regarding Accessibility

For questions related to the accessibility of the website, the user can contact the e-mail: info (at) kharchenko.agency.

In the inquiry, it is recommended to specify:

• the page address (URL) where the problem occurs
• a brief description of the difficulty
• if possible — the device and browser used

Accessibility inquiries are considered within 30 calendar days from the moment of their receipt in accordance with the requirements of Israeli law.

4. Terms of Use

4.1. Intellectual Property

All content posted on the Kharchenko Agency website is the exclusive intellectual property of the Agency. Protected materials include:

• website design and branding elements
• texts, articles, and service descriptions
• graphic images, photographs, and logos
• software code

Copying, distributing, reproducing, or otherwise using any materials of the website without the prior written consent of the copyright holder is strictly prohibited.

4.2. Disclaimer

The website materials are provided for informational purposes only. The Agency is not responsible for possible technical errors or failures in the operation of the resource.

Information about the cost and composition of services on the website is for guidance only and does not constitute a public offer.

4.3. Third-party Links

Our website may contain links to third-party resources (for example, social networks). We are not responsible for the content, privacy policies, or security of these third-party sites.

4.4. Applicable Law

Any disputes regarding the use of this website are governed by the laws of the State of Israel.

5. Policy Changes

This document may be updated in the event of changes in applicable legislation or the website’s operating procedures. The current version of the Policies is posted on the website and is effective from the moment of its publication.